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Terms of service

This website( "Website" and "Site") is operated by 9372-2791 Quebec Inc. doing business in Quebec under the name KALŪ, ("KALŪ"). On this Site, the terms "we", "us" and "our" refer to KALŪ. KALŪ offers this Website, including all information, tools and web sites available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.By visiting the Website and/or purchasing any of our products, you agree to be bound by these Terms and Conditions of Sale and Use including any additional terms, conditions and policies referenced herein and/or hyperlinked to the Website from time to time including, without limitation, the Privacy Policy, the Shipping Policy and the Refund Policy, all of which are an integral part of these Terms and Conditions of Sale and Use (collectively the "Terms and Conditions of Sale and Use").

These Terms and Conditions apply to all users of this Site, including, but not limited to, users who browse the Site, are sellers, customers, merchants, and/or content contributors. Please read these Terms and Conditions carefully before accessing or using our Website. By accessing or using any part of this Site, you agree to be bound by these Terms and Conditions of Sale and Use. If you do not agree to these Terms and Conditions of Sale and Use, then you should not access the Website or use any of the services offered on it. Any new features and tools that are added to our Website in the future will also be subject to these Terms and Conditions of Sale and Use. You can view the most current version of the Terms and Conditions of Sale and Use at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions of Sale and Use by posting updates and/or changes on our Website. It is your responsibility to check this page regularly for changes. Your continued use of or access to the Website following the posting of any changes constitutes your acceptance of those changes.Our Website is hosted on Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products and services to you.



By accepting these Terms and Conditions of Sale and Use, you declare that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow any minor in your care to use this Website.You may not use our products for any illegal or unauthorised purpose, nor may you, in the course of using the Website, violate the laws of your jurisdiction (including but not limited to copyright laws).You may not transmit any worms, viruses or other code of a destructive nature. Any breach or violation of these Terms and Conditions of Sale and Use will result in immediate termination of your right to access the Website.


We reserve the right to deny access to the Website to any person at any time for any reason.You understand that your content (excluding your credit card information) may be transferred in an unencrypted manner, and that this involves (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements for connecting networks or devices. You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Website or use of the Website, or any access to or contact with the Website, without our prior express written permission.

The headings used in this agreement are included for your convenience, and will not limit or affect these Terms and Conditions.

Creation of an account, registration and password in order to access the Website and place orders online.

You may be asked to create your account and complete an online registration form that will allow you to place orders online and, in doing so, you agree to provide information that is true, current, complete and accurate as required by any registration form to which the Website may direct you and to update such information as soon as possible if it changes.As part of the registration process, you may be asked to provide a user name and password. You are solely responsible for maintaining the confidentiality of that password and user name and for all activities that occur under such password or user name on the Website. You agree to immediately notify KALŪ for any unauthorized use of your password and/or username or any other breach of security of your account.

Closing your account

You may terminate your account at any time by notifying KALŪ by writing an email to KALŪ may, at any time and without notice, terminate your account for failure to comply with these Terms and Conditions.



We are not responsible for the accuracy, completeness or timeliness of the information available on this Site. The content of this Site is provided for informational purposes only and should not be relied upon as your sole source of information for making decisions without first consulting more accurate, complete and up-to-date information sources. If you decide to rely on the content presented on this Site, you do so at your own risk.

This Site may contain certain past information. This prior information, by its nature, is not current and is provided for informational purposes only. We reserve the right to change the content of this Site at any time, but we have no obligation to update the information on our Site. You agree that it is your responsibility to monitor changes to our Site.


Prices of our products are subject to change without notice.

We reserve the right at any time to modify or discontinue access to the Website (or any part or content of the Website) without notice at any time.

We will not be liable to you or any third party for any price changes, suspension or discontinuance of the Website.


Certain products or services may be available exclusively online on our Website. These products may be available in limited quantities and may only be returned or exchanged in accordance with our Refund Policy.

We do our best to display as clearly as possible the colors and images of our products that appear on our Website. We cannot guarantee that the display of colors by your computer screen will be accurate.

We reserve the right, but are not obligated, to limit sales of our products to any person, geographic area or jurisdiction. We may exercise this right on a case-by-case basis. We invite you to visit our Delivery Policy for more details regarding the delivery terms of KALŪ products. We reserve the right to limit the quantities of any product or service we offer. All product descriptions and product prices are subject to change at any time without prior notice, at our sole discretion. We reserve the right to discontinue offering any product at any time. Any product offer made on this Site is void where prohibited by law.


Except as otherwise provided, all intellectual property including copyrights, trademarks, website marks, trades and patents relating to our Website are owned, controlled by or licensed to KALŪ or its affiliates. The compilation of all content on the Website is the property of KALŪ or its affiliates. Unauthorized copying or use of any intellectual property is strictly prohibited. KALŪ may use third party trademarks owned by other entities on the Website. Such trademarks shall remain the intellectual property of their respective third party owners. Nothing herein shall be construed as granting by implication, estoppel, or otherwise any license or right to use KALŪ's name, mark, or trade name, the Website, or any information displayed or contained therein except as expressly permitted by these Terms and Conditions of Sale and Use or with the prior written permission of KALŪ or such third party that may own the intellectual property. No right is granted to the purchaser of a KALŪ product in any trademark, patent or other intellectual property of KALŪ.


You acknowledge that contests, sweepstakes, presales or other promotional offers are or may be subject to separate rules. Any contests, sweepstakes, pre-sales or other promotions (collectively the "Contests") accessible from time to time through our Website may be governed by rules that are separate from these Terms and Conditions. If you enter any Contest, we encourage you to review the applicable rules and our Privacy Policy. In the event that the provisions of the rules of a Contest conflict with these Terms and Conditions, the rules of the Contest will take precedence over these Terms and Conditions.


We reserve the right to refuse any order you place with us. Notwithstanding any provision of these Terms and Conditions of Sale and Use, while we will always attempt to use our best efforts to fill any order, we cannot guarantee the availability of any particular product displayed on the Website. We reserve the right to discontinue the sale of any product displayed on the Website at any time without notice. Receipt of an order number or an order confirmation email does not constitute acceptance of an order or confirmation of sale. We reserve the right, without notice, to limit the number of products per order and/or to refuse any transaction on the Website to any customer. We may require verification of certain information before accepting your order. We reserve the right to refuse or cancel, in our sole and absolute discretion, any order for any reason, including but not limited to pricing error.

In addition, we may, in our sole discretion, reduce or cancel quantities purchased per person, per household or per order. These restrictions could include orders placed by or from the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we change an order or cancel an order, we may attempt to notify you by contacting you at the email and/or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, may appear to be from merchants, resellers or distributors.

You agree to provide current, complete and accurate order and account information for all orders placed on our Website. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we may complete your transactions and contact you if necessary.


We may provide you with access to third party tools over which we have no control or influence.

You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis, without any warranties, representations or conditions of any kind and without any endorsement. We shall have no legal liability arising from or related to the use of such optional third party tools.

If you use any of the optional tools offered on the Site, you do so at your own risk and discretion, and you should consult the terms and conditions under which such tools are offered by the relevant third-party vendor(s).

We may also, in the future, offer new services and/or features on our Site (including new tools and resources). These new features and services will also be subject to these Terms and Conditions.


Some of the content, products and services available through our Website may include material from third parties.

Third party links on this Site may direct you to third party websites that are not affiliated with us. We are not required to review or evaluate the content or accuracy of these sites, and we do not warrant or assume any responsibility for any content, website, product, service or other item accessible on or from such third party sites.

We are not responsible for any harm or damage related to the purchase or use of goods, services, resources, content, or any other transactions conducted in connection with these third party websites. Please read the policies and practices of third parties carefully and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding these third party products should be directed to the third party.


If, at our request, you submit specific content (e.g., to enter contests), or if, without our request, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by e-mail, by mail, or otherwise (collectively, "Comments"), you grant us the unrestricted right at all times to edit, copy, publish, distribute, translate, and otherwise use in any media any Comments you send to us. We are not and shall not be obligated to (1) maintain the confidentiality of the comments; (2) pay compensation to anyone for any comments provided; or (3) respond to the comments.

We may, but are under no obligation to, monitor, edit or remove content that we believe, in our sole discretion, to be unlawful, offensive, threatening, abusive, defamatory, pornographic, obscene or otherwise objectionable, or that infringes any intellectual property or these Terms and Conditions.

You agree to write comments that do not violate the rights of third parties, including copyrights, trademarks, privacy, personality, or other personal or proprietary rights. You also agree that your comments will not contain any illegal, defamatory, offensive or obscene material, nor will they contain computer viruses or other malicious software that could in any way affect the operation of the Website or any associated website. You may not use false email addresses, pretend to be someone you are not, or attempt to mislead us and/or third parties as to the origin of your comments. You are solely responsible for all comments you post and their accuracy. We take no responsibility and assume no liability for any comments you post or that any other third party posts.


There may be times when information on our Site may contain typographical errors, inaccuracies or omissions that may relate to product descriptions, prices, promotions, offers, product shipping costs, delivery times and availability. We reserve the right to correct any errors, inaccuracies, omissions, and to change or update information or cancel orders, if any information on the Website or any associated website is inaccurate, at any time without notice (including after you have placed your order).

We are under no obligation to update, modify or clarify the information on the Website or any associated website, including but not limited to pricing information, except as required by law. No defined update or refresh date on the Website or any associated website should be taken as a basis for concluding that the information on the Website or any associated website has been changed or updated.


In addition to the prohibitions set forth in the Terms and Conditions of Sale and Use, you are prohibited from using the Site or its contents.